Privacy & Cookie Policy
Last updated: 12 August 2026
Careful Towing respects your privacy and processes personal information to answer enquiries, prepare quotes, dispatch services, provide towing and recovery, maintain security and improve this website.
Information we may collect
Depending on your enquiry or service, we may collect your name, telephone number, email address, vehicle or equipment details, collection and destination locations, photographs, message content, quote information and technical information generated when you use the website.
How information is used
- To respond to enquiries and provide quotes
- To dispatch and perform requested services
- To communicate about a call-out, recovery or transport instruction
- To keep appropriate operational, financial and security records
- To comply with legal obligations and protect legitimate business interests
Cookies and website services
This website may use necessary cookies for security, consent preferences and site operation. With consent where required, analytics, embedded maps, customer-review widgets, forms or marketing services may also set cookies or process technical information. You can adjust your consent through the cookie banner and control cookies in your browser.
Sharing and retention
Information may be shared with service providers that help operate the website, communications, customer management, analytics, security or the requested towing service. We retain information only for as long as reasonably required for the purpose collected, contractual records, legal duties, security or dispute resolution.
Your choices
You may ask to access, correct or delete personal information, subject to applicable South African law and legitimate record-keeping requirements. You may also withdraw optional cookie consent through the website’s consent controls.
Contact
Email info@carefultowing.co.za, call 087 550 5239, or write to Careful Towing at 35a Homestead Road, Kya Sand, Randburg.